Guardian Alarm announces the acquisition of Executive Security Consultants in Columbus, OH
Established in 1988 by Doug and Sandy Huey, Executive Security Consultants (ESC) provides residential and commercial alarm services in the greater Columbus area. Together, they worked countless hours to ensure they were providing peace of mind to their customers. This acquisition continues this legacy as both companies provide exemplary, personalized customer service, but also have a family-like culture that exists within their teams.
“Guardian Alarm has been serving the Columbus market for many years and we look forward to welcoming the employees and customers of Executive Security Consultants,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. “Executive Security Consultants has delivered reliable customer service in the Columbus metro area for over thirty years. With this merger, we will be able to expand their services to include fire and alarm services to area businesses and municipalities.”
“Guardian Alarm has a great reputation in security monitoring services,” said Doug and Sandy Huey. “Since we started Executive Security Consultants (ESC), our goal has always been to deliver the best technology and reliable services to our customers. Guardian Alarm has demonstrated they share this vision and will continue this legacy under their ownership.”
“This acquisition in the Columbus market will provide Guardian Alarm with a strong market presence and will allow us to serve more customers in this growing area. As we continue our aggressive growth strategy to increase subscribers and revenue, our existing and future customers will benefit from the expanded services and technology,” Uhl said.
Over 90 years of trusted service
Kate Starr provides amazing customer service. If our business has any issue with our alarm system, we contact her and she immediately finds our solution.
Response from the owner:We are happy to hear Kate has been helpful in resolving issues in a timely manor. Your feedback is very much appreciated.
Rudy has been exceptional in getting the job completed. His professional attitude in making sure what was quoted matches the work his is doing. He is always making sure I am satisfied with the work once completed. I look forward to working with Rudy in the future.
Response from the owner:Thank you for your thoughtful feedback, Andrew! It's great to know Rudy's professionalism and attention to detail made a positive impact. We'll be sure to pass along your kind words!
Wonderful service
Response from the owner:Thank you for the positive review, Garnell!
The service technician was very knowledgeable about the system. He investigated the cause of the trouble notifications and corrected the problem. He was very energetic and completely investigated the system to make sure everything was working correctly. He will be returning to replace some defective components.
Response from the owner:Thank you for sharing your experience, Harvey! We're glad to hear your technician was thorough, knowledgeable and dedicated to resolving the issue.
We’ve had a series’s of updates needed due to switching wifi companies. Finally guardian sent Collin K. who was amazing, Knowledgeable and able to solve our problem.
We had other techs out who were unable to resolve our issues and needed to escalate for a senior tech.
Collin I was able to troubleshoot our panels and cameras and Wi-Fi! He knew what At&T needed to change and called with me. Experience was amazing.
Response from the owner:We're thrilled to hear Collin was able to step in, diagnose the problem and get your system running smoothly again. Thank you for recognizing his expertise and for sticking with Guardian Alarm through the process! We appreciate you taking the time to leave us a positive review, Monica!
The past couple days. We have been upgrading our alarm system. New panel. New door bell. New flood lights. New senors. New everything. They been sending tech TJ. Best choice ever. He is always reliable. Friendly. Does the right job every time! I appreciate everything TJ has done!!
Response from the owner:Thank you for the positive feedback, Aaron! We're so glad to hear that TJ has provided wonderful service during your system upgrade. We hope you are happy with the new updates!
John is a fantastic and very knowledgeable technician. He is friendly and so very patient. Great Service
Response from the owner:Thank you for the kind words, Patricia! We're glad to hear John delivered great service and took excellent care of you. Thank you for your feedback and for choosing Guardian!
The service technician, Collin Kiplin, was prompt and professional. The required service (sensor repair) was adequately resolved. Thank you!
Response from the owner:Thank you for the kind words, Letitia! We're glad to hear that Collin provided prompt and professional service and got your sensor issue resolved. We appreciate you choosing Guardian Alarm!
Your tech Albi was extremely courtesy , knowledgeable and excellent clean up and non-evasive wiring of our additional camera as well as 3 extra sensors. Also, your other tech Andy, who has come out in the past is also great as well.
Response from the owner:Thank you for the wonderful feedback, Charles! We're glad to hear that Albi and Andy provided excellent service.
Tim was great !!! Thank you
Response from the owner:We appreciate you sharing positive feedback. Thank you, Mary!
