Founded in 1957, Sievers Security serves thousands of residential and commercial customers in the Cleveland area. Their business combined with Guardian Alarm’s existing branch location in Cleveland will allow the combined companies to become one of the largest providers of security services in the region.
“We are incredibly excited to team up with the employees and customers of Sievers Security,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. With a fantastic reputation in the Cleveland metro area, they have been a leader in their communities for decades. With our combined companies, we will be able to offer a broader range of security options to existing and future customers while continuing to provide a great customer experience.”
“Guardian Alarm has a great reputation in security monitoring services,” said Robert Sievers, owner of Sievers Security. “Since the start, our goal has been to deliver high-quality home and business security monitoring services with superior customer service and value. We are confident these high standards will continue under Guardian Alarm’s ownership.”
“We has always prided itself on fast and dependable service with trained technicians it has offered to its customers,” said Jim Sievers co-owner of Sievers Security. “We are confident Guardian Alarm offers the same great service.”
“Over the past few years, Guardian Alarm has been on an aggressive growth strategy both organically and through strategic acquisitions. This is a great compliment to our broader strategy of accelerating our growth of subscribers and revenue over the next several years,” Uhl said.
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The service technician, Collin Kiplin, was prompt and professional. The required service (sensor repair) was adequately resolved. Thank you!
Response from the owner:Thank you for the kind words, Letitia! We're glad to hear that Collin provided prompt and professional service and got your sensor issue resolved. We appreciate you choosing Guardian Alarm!
Tim was great !!! Thank you
Response from the owner:We appreciate you sharing positive feedback. Thank you, Mary!
Wonderful service
Response from the owner:Thank you for the positive review, Garnell!
We’ve had a series’s of updates needed due to switching wifi companies. Finally guardian sent Collin K. who was amazing, Knowledgeable and able to solve our problem.
We had other techs out who were unable to resolve our issues and needed to escalate for a senior tech.
Collin I was able to troubleshoot our panels and cameras and Wi-Fi! He knew what At&T needed to change and called with me. Experience was amazing.
Response from the owner:We're thrilled to hear Collin was able to step in, diagnose the problem and get your system running smoothly again. Thank you for recognizing his expertise and for sticking with Guardian Alarm through the process! We appreciate you taking the time to leave us a positive review, Monica!
John is a fantastic and very knowledgeable technician. He is friendly and so very patient. Great Service
Response from the owner:Thank you for the kind words, Patricia! We're glad to hear John delivered great service and took excellent care of you. Thank you for your feedback and for choosing Guardian!
Kate Starr provides amazing customer service. If our business has any issue with our alarm system, we contact her and she immediately finds our solution.
Response from the owner:We are happy to hear Kate has been helpful in resolving issues in a timely manor. Your feedback is very much appreciated.
Rudy has been exceptional in getting the job completed. His professional attitude in making sure what was quoted matches the work his is doing. He is always making sure I am satisfied with the work once completed. I look forward to working with Rudy in the future.
Response from the owner:Thank you for your thoughtful feedback, Andrew! It's great to know Rudy's professionalism and attention to detail made a positive impact. We'll be sure to pass along your kind words!
The service technician was very knowledgeable about the system. He investigated the cause of the trouble notifications and corrected the problem. He was very energetic and completely investigated the system to make sure everything was working correctly. He will be returning to replace some defective components.
Response from the owner:Thank you for sharing your experience, Harvey! We're glad to hear your technician was thorough, knowledgeable and dedicated to resolving the issue.
The past couple days. We have been upgrading our alarm system. New panel. New door bell. New flood lights. New senors. New everything. They been sending tech TJ. Best choice ever. He is always reliable. Friendly. Does the right job every time! I appreciate everything TJ has done!!
Response from the owner:Thank you for the positive feedback, Aaron! We're so glad to hear that TJ has provided wonderful service during your system upgrade. We hope you are happy with the new updates!
Your tech Albi was extremely courtesy , knowledgeable and excellent clean up and non-evasive wiring of our additional camera as well as 3 extra sensors. Also, your other tech Andy, who has come out in the past is also great as well.
Response from the owner:Thank you for the wonderful feedback, Charles! We're glad to hear that Albi and Andy provided excellent service.
